You will always find the correct internal ‘address’ of the department on your appointment letter. This ‘address’ always consists of the colour of a street, a gate number and a floor number, possibly followed by a sequential letter.

First, use the signposts to get to the right street. Once there, follow the signs to the right gate. Use the stairs or lifts at that gate to get to the floor where your appointment is. There, use the arrows to go to the right department.

If in doubt, never hesitate to speak to a volunteer or hospital staff member.